Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect* or defective item, etc.). *An incorrect item refers to the item(s) received not matching item(s) ordered. Please feel free to Contact Us.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Return Instructions:

  1. Download and print the Return Exchange Form. Click here for the Return Exchange Form. (PDF Document)
  2. Fill out the Return Exchange Form and place it inside a package along with the items ordered.
  3. Please ship the return package to the following address:
    • IV2 Helmets (Attention: Returns Department)
      1500 Commerce St
      Corona, CA 92880

Please feel free to Contact Us if you have any questions.

 

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.